Galenica Strategy

Added value in the network: We generate value for customers and partners

We create added value for customers and partners with our wide range of healthcare services and products. A key aspect of this is to convince and inspire people with our offerings – whether on site in the pharmacy, digitally or at home. We are constantly expanding and improving our services and sales channels, refining them in collaboration with partners from the healthcare sector, and remain consistently committed to inspiring our customers.

Omni-Channel

Best customer experience anytime and anywhere

• We are constantly expanding and optimising our pharmacy network
• We connect personal and digital customer interfaces
• We combine online and offline channels for a seamless customer experience
• We build the digital infrastructure required for efficient workflows
• We create a unique and consistent experience for all customer interactions

Health Services & Products

First-class healthcare services and products

• We offer specialist retailers and our pharmacies an attractive product range
• We relieve the burden on the healthcare system with on-site pharmacy advisory services
• We contribute to prevention and health promotion with our offerings

Wide-ranging home care offering

• We contribute to an improved quality of life for patients, for example by providing artificial nutrition and intravenous therapies that do not require inpatient treatment
• We provide medical devices, consumables and assistance with organising and managing care
• We help improve patient safety and patient adherence by providing medications in patient-specific blister packaging

Shaping the future: We are shaping the healthcare of tomorrow

Digitalisation plays a pivotal role in the modernisation of healthcare. We aspire to be pioneers and expand our network. Whether by optimising logistics processes, using state-of-the-art technologies in all business areas or through strategic partnerships and acquisitions, we are constantly improving and expanding our offering, making it more efficient, sustainable and innovative. In this way, Galenica creates significant added value for customers and partners and is helping to drive healthcare forward.

Digital Health

Leader in e-health

• We develop innovative solutions to promote digitalisation in healthcare and set new standards in the provision and use of health data
• We make the medication process safer and more efficient with new software solutions
• We provide digital B2B offerings and connect health insurers with pharmaceutical companies

Connecting Healthcare

Comprehensive logistics services

• We are a leader in healthcare logistics and digital solutions for the Swiss healthcare market
• We offer comprehensive logistics and IT services to ensure that medicines and healthcare products are distributed efficiently

Digital connectivity in healthcare

• We connect healthcare providers and simplify their healthcare workflows – for example via the Lifestage Solutions platform
• We also invest in digital healthcare platforms such as Well to promote connectivity and integration of healthcare services

Sustainably successful: We work efficiently and effectively

More than ever, sustainability has become a central pillar of business activity. In a world of constant change, Galenica takes responsibility for the impact of its business activities on the environment, society and the economy. Sustainability and efficiency are among our key priorities. For us, this means implementing projects on time, cost-effectively and in a way that conserves resources. We also set ourselves ambitious sustainability goals.

Efficiency & Sustainability (ESG)

Simple, efficient, resource-saving – for customers, partners and employees

• We are constantly optimising our services and organising our corporate network in a clearly structured manner
• We utilise synergies, simplify collaboration through standardised processes and systems, and digitalise our business where it adds value
• We continuously invest in the modernisation and automation of our distribution centres
• We are reducing CO₂ emissions by increasing efficiency in logistics and installing renewable energy production at our operating sites

Pioneers in transition: We venture new ideas and move forward together

This is part of Galenica’s DNA and our 100-year history. We take responsibility for ensuring that we will still be there for people’s health and well-being in the future. An important part of this is to continuously adapt our company to changing customer needs. As an attractive employer, we promote diversity, are committed to equal opportunities and take care of our talents – in order to attract the best specialists over the long term.

Transformation

Decision-making by competent, agile teams

• We work with as few hierarchies as possible and build strong teams that work together across organisational boundaries
• We create attractive, modern working environments that promote networking

Driving digitalisation

• We are driving the integration of digital technologies in all business areas
• We are spurring on the automation of processes, the use of artificial intelligence and the improvement of digital infrastructure

Employer of choice

Forward-thinking corporate culture

• We support the continuous development of our employees
• We help to strengthen mental health through modern management principles
• We make decisions in the areas we know the most about

Enhancing our attractiveness as an employer

• We promote an appreciative, values-based corporate culture
• We facilitate flexible working models to provide a healthy work-life balance
• We believe in a strong sense of community and a collaborative working environment