Easily manage prescriptions digitally – with the Prescription Manager
The Prescription Manager is a practical digital assistant for people with repeat prescriptions, chronic illnesses or people with reduced mobility. The Prescription Manager was launched in early 2025 and is a good example of connecting digital and bricks-and-mortar channels in the Galenica network.
“Would you like to have an overview of your medications and prescriptions at all times?”, “Would you like to check how long your prescription is valid for directly on your smartphone?”, “Would you like to pre-order your medication and then collect it quickly?” These and similar questions are currently frequently asked in Galenica pharmacies – and the answer is often yes.
The answer is yes thanks to the Prescription Manager, a handy little digital assistant that allows patients to easily manage repeat prescriptions and order medications quickly, securely, and digitally. The online service has been available in all Galenica pharmacies since February 2025 and is already used by around 10,000 people.
Once access has been activated on-site in a pharmacy, the Prescription Manager is ready to use. In addition to the convenient overview of prescriptions, which is particularly useful for people who use multiple medications, it also enables flexible dispensing of medications. Medications can be easily ordered online at any time. The Prescription Manager is also tailored to individual customer needs in terms of how medications are collected. Patients can opt for free postal delivery to their homes or collection from a pharmacy.
With this flexibility and customer focus, the Prescription Manager is a good example of Galenica’s omni-channel approach, seamlessly linking online and offline channels and thus adding real value.
The Prescription Manager is suitable for all adults with repeat prescriptions who require medication on a regular basis, women, who use the contraceptive pill, patients whose medication needs to be cooled and people with limited mobility.