Spotlights

Customers

Spotlights

Our patients and customers are at the heart of what we do. And this is at the core of our customer promise: “We support people at every stage of life on their journey towards health and well-being.”

“Who constantly thinks about their vaccination status?”

Being able to get vaccinations at the pharmacy represents real added value. A pilot project made it easy to arrange an appointment for the TBE vaccination between May and August 2023.

Home care – now even easier to organise

Thanks to a newly created coordination service, patients and their families have easy access to the diverse and strategically important Home Health Services within the Galenica network.

Recognition for real added value

Health insurers recognise the important role that pharmacies play in ensuring a high-quality healthcare system. They are increasingly offering reimbursement for their consultation and healthcare services.