Customers
Our patients and customers are at the heart of what we do. And this is at the core of our customer promise: “We support people at every stage of life on their journey towards health and well-being.”
Pharmacies want to establish themselves even more strongly as the first point of contact for health issues. This also includes services and counselling offers, which we are continuously expanding.
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Digital health and digital processes are key aspects for the future of healthcare. We are actively concentrating on this growth market. One tool with particularly great potential is the e-prescription.
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Cannaplant, Switzerland’s leading provider of formulations for medical cannabis products, joined the Galenica network in November 2022 via the pharmacy Bahnhof Apotheke in Langnau in Emmental. This will enable us to offer many seriously ill patients and their doctors valuable therapies in future.
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Galenica’s strategic programmes are focused on offering people the best customer experience across all channels.
Overview
Our employees and their development are very important to us and is part of our social responsibility.
Overview
Our customer promise: “We support people at every stage of life on their journey towards health and well-being.”
Overview