How Dora Graber benefits from digital connectivity
The example of the fictitious patient Dora Graber shows just how important interconnectedness is in the healthcare system. The functionalities of Documedis® are highly relevant for patient safety and the seamless connection of stakeholders.
Dora Graber is admitted as an emergency to Lucerne Cantonal Hospital (LUKS) and treated in the emergency centre. Fortunately, she is able to leave the hospital after a few days. The necessary drug treatment will continue at home. Like all patients, Dora Graber also receives a digital medication plan, the eMediplan from LUKS. It was created by the clinical information system Epic, which is used worldwide, and which also includes Documedis®, a digital service from the Galenica network. Documedis® automatically checks the patients' used or planned medication for known risks such as interactions, allergies or duplicate medication – a measure of enormous relevance for patient safety.
At Dora Graber’s request, LUKS will in future send (transmission function still under development) e-prescriptions and eMediplan directly to the Amavita pharmacy in the patient’s place of residence via a secure channel. The pharmacist imports the LUKS eMediplan. To do so, she uses the interface to the Triapharm® pharmacy system and renews the Documedis CDS.CE interaction check. What LUKS couldn't know is well known to Dora Graber’s main pharmacy: the elderly lady is taking a medication to treat her high cholesterol. In her agitation at the time of hospitalisation, she forgot to tell the LUKS medical team about this. The antibiotic prescribed by the cantonal hospital interacts with the cholesterol-lowering drug in an undesirable way. The pharmacist responsible now looks for alternatives in the HCI Pharmavista application and replaces it with another product following consultation with LUKS. A final, software-supported check shows that a painkiller can be replaced by a cheaper generic one. Other than that, all the checks are normal. Dora Graber’s medication is prepared in the Amavita pharmacy and collected by the patient.
And digital connectivity, which brings numerous benefits, goes even further for this patient: Dora Graber is insured with Helsana. Her grandson installs the Compassana patient app for her. Scanning the QR code from the eMediplan into the app is simple and Dora Graber's medication is updated on Compassana. The app will help the patient take her medication correctly. By the way: like many other apps in the healthcare sector, the Helsana app also uses the services of HCI Solutions.