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Occupational health and safety

GRI report

Galenica prevents any injury to the physical or mental integrity of its employees in the workplace and strives to identify potential health risks at an early stage and ensures a swift return to work after illness or accident.


Management of the material topic (GRI 3-3)

It goes without saying that Galenica attaches great importance to the physical and mental health of its employees. The topic covers the effects of business activities on the physical and mental well-being of all employees. There is an increased risk of accidents, particularly in the Service Units Wholesale & Logistics and Pharmacies, which is why occupational health and safety play such a key role in these areas. Galenica has a duty to prevent any violation of the physical or psychological integrity of its employees in the workplace. This keeps both personal suffering and costs to a minimum. Galenica also strives to identify potential health risks at an early stage and ensures a swift return to work after an illness or accident. Galenica thus makes a significant contribution to the health and well-being of its employees.

Health and safety precautions for employees (GRI 403-1, 403-5, 403-6, 403-7)

Galenica puts in place measures to protect employee health and maintain safety in the workplace in accordance with the directives of the Federal Coordination Commission for Occupational Safety (FCOS). In addition, all companies have an occupational health management (OHM) system. Galenica also uses a preventive case management system in order to identify potential health risks for employees at an early stage and take appropriate measures. This tool is deployed within the first 30 days of absence. The top priority is to ensure that the employee can return to work quickly following an illness or accident. Galenica is working with the organisations Movis and Carelink to improve health protection. Carelink offers emergency psychological support in crisis situations, for example following a robbery of a pharmacy. Movis provides support for employees concerning the protection of their personal integrity as well as stress management and burnout prevention. The Galenica Group also offers all employees an annual flu vaccination.

Due to the increased risk of accidents, the companies Alloga and Galexis also have a systematic absence management system, which is part of the OHM system. Discussions are held with employees in the event of prolonged or frequent absences, and contact is maintained in the case of a return to work after a long absence. Together with Suva, Alloga and Galexis also organise training courses on accident prevention and promotion of a safety culture. In 2023, an occupational safety obstacle course was also held by SUVA at the sites in Niederbipp and Burgdorf and a course on ergonomics in the workplace was organised at the Lausanne-Ecublens site. At Galexis, an integrated safety system was introduced for the Lausanne-Ecublens and Niederbipp sites, which systematically records and transparently presents (e.g. in an accident barometer) the identification and elimination of safety-relevant activities and situations as well as prompt accident reports for all employees. All line managers carry out independent safety audits and all findings, incidents and measures for improvement are recorded systematically and centrally. Alloga also introduced an accident barometer in 2023.

In the Galenica Group pharmacies, two employees have been designated as safety officers in each pharmacy and have received extensive training on the safety-relevant aspects of the respective location.

The Service Units Pharmacies, Healthcare and Wholesale & Logistics have appointed occupational safety officers. Each Galenica Group site also has fire protection officers who are responsible for fire safety and evacuations, as well as a first aid team that organises first aid.

The Code of Conduct for Suppliers of the Galenica Group states that suppliers must ensure a safe and healthy working environment and guarantee the protection of their employees in accordance with all applicable health and safety regulations. Further information on the Code of Conduct for Suppliers can be found in the section Integrity in the supply chain.

Objectives health in the workplace



Target year

Measurement parameter





We reduce the number of cases of psychological illness.

Every year

Number of cases per 100 FTEs


2.0 cases


1.6 cases

We reduce the absence rate for occupational and non-occupational accidents by 10% by 2024.


Absence rate (comparison of target hours/lost hours)





↗  Realistic
→ Partially delayed/critical
↘  Critical
=  Achieved
×  Not achieved

The total number of cases of long-term absences (>30 days) due to mental illness is known. In order to ensure anonymity, however, Galenica only receives the proportion of cases due to mental illness from the daily allowance insurance records in the event of a large number of cases. The exact illness-related reason for the absence is unknown. This means that no conclusions can be drawn and privacy protection is guaranteed. Compared to the previous year, the number of cases due to mental illness increased by 12%.

Occupational health is one of the focal points of the revised HR strategy. In 2022, the cooperation with Movis, an independent, external advisory centre for employees on issues relating to the protection of personal integrity, was expanded to strengthen the early detection and prevention of mental illnesses. All employees now have access to counselling services for mentally stressful situations such as stress management or burnout prevention.

In 2023, the absence rate due to occupational and non-occupational accidents was reduced by 0.04%. This result can be attributed to various operational measures. More information can be found in the section Health and safety precautions for employees.

Evaluation of the management approach and measures

Work-related injuries and illnesses (GRI 403-9, 403-10)


GRI Disclosure















Occupational accidents








Absence rate of work-related injuries (accidents)








Non-occupational accidents
















Cases of illness (long-term, entitled to daily sickness benefits)








Absence hours due to illness








Absenteeism rate








Case Management








Return to work rate








Number of occupational and non-occupational accidents 2019–2023

In 2023, Galenica recorded a total of 215 occupational and 1,018 non-occupational accidents. These figures also include minor accidents, which did not result in an absence of more than three working days. In 2023, minor accidents accounted for 57% of all occupational and non-occupational accidents. The number of occupational accidents increased by 3% and the number of non-occupational accidents by 18% compared to the previous year. The relative number of occupational accidents per 100 FTEs remained stable at 3.6.

Most occupational accidents are minor incidents that must be reported at the Galexis sites as part of the integrated safety system. Increased awareness of the safe use of consumables is planned for 2024 to reduce the number of occupational accidents.

The absence rate for occupational and non-occupational accidents amounted to 0.47% in the reporting year and remained relatively constant year on year. At the logistics companies Galexis and Alloga, the number of occupational accidents and the absences rate fell by more than 19%. This decline can be attributed to the introduction of the accident barometer at the Niederbipp and Lausanne-Ecublens sites.

Number of illnesses 2019–2023

At the end of 2023, Galenica recorded 419 cases of illness. Cases of illness are recorded as all long-term absences due to an illness lasting more than 30 days and which are entitled to daily sickness benefits. The number for the reporting year should always be interpreted with caution, as certain cases are usually reported at a later date in the following year. Between 2019 and 2023, the number of cases of illness fell by 17.5%.

In 2020, Galenica recorded the absences of all employees for the first time. In 2023, the Galenica Group recorded a total of 546,097 hours of absence, a decrease of 9% over the previous year. Compared to the target hours, this results in an absence rate of around 4% for the reporting year. The absence rate is therefore constant compared to the previous year.

In 2023, the Galenica Case Management provided assistance to 88 employees at risk of illness or who had already fallen ill, thus helping to prevent or reduce absences where possible. Of 72 closed cases in 2023, 48 employees were able to return to work thanks to Case Management. This corresponds to a return rate of around 67%, which represents a decline of around 15% compared to the previous year.

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