More trust, more responsibility
The leadership philosophy “Servant Leadership” shapes the transformation of Galenica. Managers delegate decision-making powers in a targeted manner and align management without compromise with the interests of the team and the goals of the Galenica Group. Recently, this management philosophy has also found its way into pharmacies.
Galenica has always been committed to ensuring that careers in the pharmacy sector remain attractive for the next generation. The opportunity to take on responsibility in day-to-day work, regardless of the hierarchy, is an important element here. With the introduction of three role models, we have created such an opportunity for pharmacy assistants. Whether in the role of being responsible for personnel planning, for vocational training or for the promotion of healthcare services: based on a list of criteria, the pharmacy managers transfer roles to employees with potential who would like to develop and thrive in their job. The aim is to give employees more responsibility, to strengthen trust within the teams and to contribute to overall job satisfaction.
Another change in terms of trust and responsibility is bringing together Amavita and Sun Store pharmacies into regional groups. This significantly fosters collaboration between pharmacies. The regional groups meet regularly to exchange experience, jointly develop targets and sales measures and can also support each other in the event of staff shortages when needed. The feedback is positive, as a pharmacy manager in French-speaking Switzerland puts it in a nutshell: “We find solutions more quickly.” And this ultimately benefits our customers!